SaaS MLM software, answered
The questions cloud MLM operators ask us most. Still curious? Ask our AI — it's on this page.
How does SaaS MLM software pricing work?+
It's a predictable subscription — typically a monthly or annual plan — that already includes hosting, auto-scaling, backups, security and support. There's no hardware to buy and no surprise infrastructure bills as you grow. You can start on a free trial to validate the fit before committing, and move between plans as your network scales.
Do we own our data on a hosted platform?+
Yes. Your genealogy, member records, wallet ledger and order history belong to you, and you can export them at any time in standard formats. Hosting the platform for you doesn't transfer ownership — we operate the infrastructure; you own the business data, and you can take it with you if you ever leave.
Is the platform secure and SOC 2 compliant?+
Security is managed for you: encryption in transit and at rest, role-based access control, KYC verification, immutable audit logs on every money-moving action, and continuous monitoring. Our controls are aligned with SOC 2 practices, and we can walk your team and payment providers through our security posture, data-residency options and incident process during evaluation.
Can you migrate our existing MLM system?+
Yes. We migrate members, genealogy, wallet balances and order history from your current system with reconciliation reports, and validate the commission engine with parallel payout runs so every balance matches to the cent before go-live. Migration to a hosted platform is usually faster than a self-hosted rebuild because there are no servers to provision first.
What uptime can we expect?+
The platform runs behind a 99.9% uptime SLA with 24/7 monitoring, automated failover and an on-call team. Auto-scaling absorbs launch-day and payout-run spikes so members can always sign up, transact and withdraw. You get a status page and incident communication, so reliability is something we put in writing rather than just promise.
Can we customise plans and branding without a redeploy?+
Yes. Compensation plans, ranks, bonuses, currencies, branding and replicated-site templates are configured from settings — no redeploy and no downtime. You can adjust caps, flushes and payout rules as your business evolves, and combine plans into hybrids. For deeper needs, we offer configuration and integration services on top of the standard platform.
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